COVID-19 UPDATE
IN THE RAW… Food for Dogs and Cats Inc. has made the heartfelt decision to close our doors to the general public. We will continue to do our very best to accommodate you and your furry friends needs. We will be implementing a phone-order and pick up protocol for our clients. This will take effect Monday March 23, 2020 at 10am.
This is not a decision that we have taken lightly, it is for the health and well being of our employees and our clients. This is a necessary step to aid in prevention of the spread of Covid-19, Coronavirus
Our business hours will change and as of Monday will be 10am-6pm Monday-Sunday.
Our business hours will change and as of Monday will be 10am-6pm Monday-Sunday.
Rest assured that we WILL still be here for you, our loyal clients.
*Please check the PUBLIC GUIDELINES in the next section for instructions on how to order and pickup from our store.
Thank you,
Jill, Rob and the ITR team.
Jill, Rob and the ITR team.
PUBLIC GUIDELINES
NO ONE WILL BE PERMITTED TO ENTER THE STORE. THERE WILL BE NO EXCEPTIONS.
- All orders are to be phoned in or emailed.
- All orders must be pre-paid with a credit card. We will not be able to offer cash or debit payment at this time.
- Phone:604-904-3647
- Email: intherawinc@hotmail.com
- Please visit our PLACE ORDER page for product information
- Please be patient, we expect the volume of calls to be high.
- Hours of operation – Sunday to Saturday 10-6.
Procedures for product pick-up:
- You will be issued an order number when you place your order.
- You are to call prior to arrival at the store and your order will be placed outside the UPPER PARKING LOT ENTRANCE. Please give store employees your name and order number to facilitate timely pick up.
- Note: All other store doors will be locked and will not be open for pick up.
- We will not be providing car service during this time.
Special notifications:
- While we are making every effort to have available stock. Trucking is an issue right now and some orders are being delayed which is beyond our control.
- Please, save the exotic proteins for those pets that really need them. They could become limited in supply.
Thank you, IN THE RAW… team.
